FAQS

delivery

between 8-14 days

Absolutely! As soon as your order ships, we’ll email you a tracking link so you can follow your parcel in real time.

We currently only offer shipping to the United Kingdom, we are working to expand this to more countries.

Yes! We offer free standard shipping on all orders, no minimum spend required.

return

You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend reading our returns policy, which can be found in the footer of our website. If you want to register a return, you can simply send us an email. Our team is ready to help you and guide you through the return process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will of course provide a suitable solution.

You can exchange items by returning them using our returns procedure and placing a new order for the item you want. To initiate this, please email us at info@swebiestore.com

other questions

If you want to cancel or change your order, please contact our customer service as soon as possible. We can only make changes as long as the order is not yet being processed.

Enter your discount code in the field provided during the checkout process. The discount will automatically be applied to your total amount.

We accept various payment methods, including visa, mastercard, maestro, american express, apple pay. You can see the available options during the checkout process.

Please refer to our size chart on the product page to find the right size for your body type. If in doubt, please contact us for advice.

Yes, we offer gift cards. To do so, please send an email to: info@swebiestore.com

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We take your privacy seriously. Please read our Privacy Policy to understand how and why we collect, use and protect your personal information.